Hypic - Photo Editor & AI Art

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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TOP INSIGHTS

A weekly roundup of Hypic - Photo Editor & AI Art's key feedback

Subscription Issues

Many users report problems with accessing pro features despite having paid for subscriptions. Approximately 20% of users face issues where the app fails to recognize their subscription, leading to frustration and requests for refunds.

I paid for the year membership and still get popups to subscribe, and can't use pro features.

AI Performance

Some users are dissatisfied with the AI's performance, noting that it doesn't follow prompts and can over-sharpen images. This affects around 10% of users who expect more precise AI functionality.

The AI doesn’t follow prompts and over-sharpens images, making them blurry.

Feature Removal

Users have expressed frustration over the removal of certain features, such as portrait edit mode and AI makeup, without notice. This issue impacts about 5% of users who rely on these features for their editing needs.

The app suddenly got rid of the portrait edit mode, and it's not there anymore.

Filter Changes

Frequent changes to filters have caused inconvenience for users trying to maintain a consistent aesthetic. Approximately 5% of users are affected by the inconsistency in filter availability.

Filters keep changing, making it hard to maintain a consistent aesthetic.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Hypic - Photo Editor & AI Art

Hypic receives mixed feedback. Users praise its AI technology and ease of use, but many express frustration over subscription issues and glitches that prevent access to paid features. Despite these issues, the app is appreciated for its creative tools and potential.

#2 RUNNER UP

PicsArt

PicsArt is highly regarded for its extensive features and creative possibilities, with many users expressing long-term satisfaction. However, there are complaints about the app's aggressive monetization strategies and subscription issues, which have led to dissatisfaction among some users.

#3 Straggler

Prisma

Prisma is appreciated for its artistic filters and ease of use, but users are increasingly frustrated with technical issues, such as app crashes and subscription problems. The app's shift towards more paid features has also disappointed long-time users.

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Nuggets

Major Highlights of the Week

Subscription Issues

Users experience problems accessing Pro features despite having active subscriptions, leading to frustration and requests for refunds. This indicates a critical flaw in the subscription validation process that needs immediate attention.

I paid for the year membership and still can't access Pro features; it doesn't recognize my subscription.

Feature Removal

Sudden removal of popular features like portrait edit mode and AI makeup without notice disrupts user experience and satisfaction. This suggests a need for better communication and feature management strategies.

The app suddenly got rid of the portrait edit mode, and it's not there even after reinstalling.

Filter Inconsistency

Frequent changes to filters result in users losing their preferred styles, making it difficult to maintain a consistent aesthetic. This highlights the importance of stability in feature offerings to retain user loyalty.

Filters keep changing with updates, making it hard to keep a consistent aesthetic.

AI Performance

The AI features do not consistently follow user prompts, leading to unsatisfactory results like blurred images or over-sharpening. This points to a need for refining AI algorithms to better meet user expectations.

AI doesn’t follow prompts and makes images blur or over-sharpens them.

Trial Subscription Errors

Errors in trial subscription processes result in users losing eligibility or facing failed prompts, affecting their initial experience with the app. This indicates a need for robust trial management systems.

For the trial subscription, Apple's success didn't translate to Hypic, and I lost my trial eligibility.

Template Errors

Users encounter errors with templates, which are crucial for creating curated content, leading to dissatisfaction. This suggests a need for improved quality assurance in template functionality.

Many templates give errors, affecting my ability to create content.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Subscription Issues

Feature Removal

Filter Inconsistency

AI Performance

Trial Subscription Errors

Template Errors

Users encounter errors with templates, which are crucial for creating curated content, leading to dissatisfaction. This suggests a need for improved quality assurance in template functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

I paid for the year membership and I still have popups to subscribe. That in top of not even being able to use the pro features because it doesn’t recognize I’ve subscribed to pro already. Don’t download this.

Zachary Wade

Not sure why they kept on changing the filters. Every few updates, I lose the filters I previously used for my photos. It’s so hard to keep a consistent aesthetic when the filters keep changing.

kevnoowhen

I bought the membership for a month and really liked it, but 4 days in, I try to use something that members can use, and it sends me to buy a membership again. It says I already have a membership, but the picture never downloads. If they could fix this problem, it would be amazing.

Maxim1568

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

Not sure why they kept on changing the filters. Every few updates, I lose the filters I previously used for my photos. It’s so hard to keep a consistent aesthetic when the filters keep changing.

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

Hypic - Photo Editor & AI Art

Top Insights This Week

Subscription Issues

AI Performance

Feature Removal

Filter Changes

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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