Brave Browser & Search Engine

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TOP INSIGHTS

A weekly roundup of Brave Browser & Search Engine's key feedback

Ad Blocker Issues

Several users report that the ad blocker, a key feature of Brave, is not functioning as expected, with ads leaking through on various platforms, including YouTube. This issue affects approximately 10% of users based on the reviews.

The ad block used to work great but suddenly, one day, ads began leaking in again.

High Battery Usage

Users have noted that Brave consumes a significant amount of battery, especially when streaming videos, causing devices to heat up. This problem seems to affect around 5% of users.

Brave uses a ton of CPU/battery when watching YouTube videos, heating up my phone considerably.

Download Errors

Some users experience issues with downloading files, where downloads either fail or are significantly slower compared to other browsers. This affects about 3% of users.

I like this browser, but I can’t download a thing; Brave says 'Download Error'.

AI Assistant Concerns

There are concerns about the AI assistant, Brave Leo, with some users finding it intrusive or biased. This issue affects approximately 2% of users.

Brave's AI assistant likely was programmed by woke people, and it tries hard to swing things to the far left.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Brave Browser & Search Engine

Brave Browser receives high praise for its ad-blocking capabilities, speed, and privacy features, with many users considering it superior to other browsers. However, some users report issues with updates causing crashes and UI changes, and there are concerns about data privacy and feature stability.

#2 RUNNER UP

Google Chrome

Google Chrome is appreciated for its speed, ease of use, and integration with other Google services. However, users express frustration with frequent ads, privacy concerns, and some technical issues, such as difficulty with password management and device synchronization.

#3 Straggler

Mozilla Firefox

Mozilla Firefox is valued for its privacy features and user-friendly interface, but recent updates have led to dissatisfaction due to UI changes and the removal of popular features. Users are also concerned about the browser's stability and the impact of frequent updates on usability.

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Nuggets

Major Highlights of the Week

Persistent Reinstallation

Users are experiencing issues with the app reappearing after deletion attempts, indicating a potential problem with the uninstallation process. This could lead to user frustration and a negative perception of the app's control over their device.

I have deleted it three times and it keeps reappearing.

High CPU Usage

Recent updates have caused the browser to consume excessive CPU and battery resources, especially when streaming media, leading to device overheating and reduced performance. This issue is critical as it directly impacts user experience and device longevity.

Brave is using a ton of CPU/battery when watching YouTube videos, heating up my phone considerably.

Ad Blocker Failure

The ad blocker, a key feature of Brave, is reportedly failing to block ads effectively after recent updates, undermining the app's primary value proposition. This could result in user attrition as they seek alternative browsers with reliable ad-blocking capabilities.

The ad block used to work great but suddenly, ads began leaking in again.

Download Errors

Users are encountering download errors that prevent them from saving files, which works seamlessly on other browsers. This functionality gap could deter users who rely on downloading content as part of their browsing activities.

I can’t download a thing; Brave says 'Download Error'.

Background Play Issues

The background play feature, particularly for YouTube, is malfunctioning, stopping playback when the screen is off or minimized. This disrupts the user experience for those who use Brave for media consumption.

YouTube is getting paused while switching tabs or apps, which was not the issue before.

AI Assistant Concerns

There are concerns about the AI assistant's bias and misinformation, which could damage user trust in the feature. Addressing these issues is crucial to maintain credibility and user confidence in Brave's AI capabilities.

The AI assistant likely was programmed by woke people, it tries hard to swing things to the far left.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Persistent Reinstallation

High CPU Usage

Ad Blocker Failure

Download Errors

Background Play Issues

AI Assistant Concerns

Quotes of the week

Hear from some of the most impactful users to drive changes

Brave's performance and support are so good that I'm going to use it 100% of the time. It blocks ads effectively and provides a smooth browsing experience.

TomGsc

The ad block used to work great but suddenly, ads began leaking in again. Probably will uninstall since I just need a browser with effective adblock.

JaybugJimmies

Brave is fast and private, but it struggles with memory management. After a few tabs, it bogs down the system and consumes a lot of battery. If this is fixed, it would be perfect.

SexyTable

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The quotes of the week

Hear from some of the most impactful users to drive changes

Brave's performance and support are so good that I'm going to use it 100% of the time. It blocks ads effectively and provides a smooth browsing experience.

Candice Wu

App Store

The ad block used to work great but suddenly, ads began leaking in again. Probably will uninstall since I just need a browser with effective adblock.

Kelly Williams

Google Play

Brave is fast and private, but it struggles with memory management. After a few tabs, it bogs down the system and consumes a lot of battery. If this is fixed, it would be perfect.

Koray Okumus

Google Play

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User Experience Report

Report Date

Brave Browser & Search Engine

Top Insights This Week

Ad Blocker Issues

High Battery Usage

Download Errors

AI Assistant Concerns

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts