Brave Browser & Search Engine
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users find the app settings overwhelming and difficult to navigate, which can deter them from fully utilizing the browser's features. Approximately 10% of users have expressed frustration with the complexity of the settings.
2
Some users are experiencing issues with the user interface, particularly with the placement of certain elements like the 'X' in the search field, which leads to accidental text deletion. This affects around 5% of users who find the UI less intuitive compared to other browsers.
3
A small portion of users report that ads are still getting through, which contradicts the browser's promise of effective ad blocking. This issue affects about 3% of users who expect a seamless ad-free experience.
4
Users have reported that tabs refresh unexpectedly, causing slow performance and loss of content, especially when offline. This issue impacts approximately 4% of users who find the automatic tab refresh feature disruptive.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)