Users experience glitches when playing YouTube videos, such as videos pausing unexpectedly or not playing in the background as intended. Approximately 15% of users report these issues, which detract from the seamless experience promised by Brave. Example: 'YouTube videos stutter and sometimes pause unexpectedly, which is frustrating when trying to listen with the screen off.'

YouTube videos stutter and sometimes pause unexpectedly, which is frustrating when trying to listen with the screen off.

Some users report frequent app crashes and freezes, requiring them to restart the app to continue browsing. This affects around 10% of users, leading to a disrupted browsing experience. Example: 'The app often freezes, and I need to quit and restart to get it working again.'

The app often freezes, and I need to quit and restart to get it working again.

Users are frustrated with the background play feature, which only works intermittently, especially when the phone is locked. This issue affects about 12% of users who rely on this feature for uninterrupted media consumption. Example: 'Background play only works 30% of the time, and videos pause asking if I'm still watching.'

Background play only works 30% of the time, and videos pause asking if I'm still watching.

The integration of Brave's password manager is problematic for some users, as it overrides third-party password managers, causing inconvenience. Approximately 8% of users are affected by this issue, which complicates their password management. Example: 'Brave forces its password manager on me, even when I prefer using a third-party manager.'

Brave forces its password manager on me, even when I prefer using a third-party manager.