Betr Fantasy & Sportsbook
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
Many users experience significant delays in customer support response times, with some waiting over 24 hours for assistance. This issue affects approximately 30% of users, leading to frustration and dissatisfaction with the app's service. Example: 'I sent a message to get my funds withdrawn and have been waiting for over 24 hours without a response.'
2
Users report unexpected account suspensions and difficulties in resolving these issues, often without clear explanations from support. This problem impacts around 20% of users, causing confusion and dissatisfaction. Example: 'I tried to log in today to deposit and play but was met with a suspension notice without explanation.'
3
A significant number of users face challenges when attempting to withdraw their winnings, with some reporting long delays or partial payouts. This issue affects about 25% of users, leading to concerns about the app's reliability. Example: 'I deposited $10, won, and now they tell me I can only withdraw half of my money.'
4
Users frequently encounter glitches and errors within the app, such as issues with bet placements and account information, which can result in financial losses. Approximately 15% of users are affected by these technical problems. Example: 'The app has glitched twice, resulting in me losing money, and support won't acknowledge the issue.'
COMPETITORS ANALYSIS
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#2 RUNNER UP
#3 Straggler
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