BetMGM - Online Sports Betting

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights
Helps you understand what matters most


TOP INSIGHTS
1
Many users report significant frustration with the app's interface, citing slow response times and the need to repeatedly tap options to get a response. Approximately 30% of users seem to be affected by these interface problems.
2
Frequent technical issues, such as app crashes and location verification problems, are a major pain point for users, affecting around 25% of the user base. These glitches often prevent users from placing bets or accessing their accounts.
3
Users express dissatisfaction with the promotional offers, feeling that they are not as rewarding or competitive compared to other sportsbooks. This issue impacts about 15% of users who are looking for better value in promotions.
4
Some users are unhappy with the withdrawal process and cash out features, finding them less favorable compared to other platforms. This concern affects roughly 10% of users who prioritize ease and efficiency in financial transactions.
COMPETITORS ANALYSIS
#1 USERS CHOICE

#2 RUNNER UP



#3 Straggler


Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week

Join the 300+ companies monitoring customer experience


Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.


Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.


Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.


Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)

Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
.png)

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
