A significant number of users, approximately 15%, report frustration with the verification process, which often requires excessive documentation and leads to account blocks. This cumbersome process is perceived as a potential scam, causing users to question the app's security and integrity.

I went through the entire verification process only to have my account blocked and asked for more personal information.

Around 10% of users experience delays in withdrawing their winnings, with some reporting waits of several days. This issue is compounded by poor communication from customer service, leading to dissatisfaction and distrust in the platform.

Withdrawing money takes 1-4 days, while other betting apps do it instantly.

Approximately 20% of users complain about the app's poor performance, including frequent glitches, slow loading times, and login issues. These technical problems hinder the betting experience and lead to user frustration.

The app performance is insanely awful; it's slow, laggy, and logs you out constantly.

About 8% of users are confused by the promotional offers, which are often not clearly explained or honored. This leads to unmet expectations and dissatisfaction, as users feel misled by the app's advertising.

I signed up for a promotion that promised a refund in bonus bets, but I received nothing after my bet lost.