bebird

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

bebird

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of bebird's key feedback

1

Connectivity Issues

A significant number of users report persistent connectivity problems, with the app frequently disconnecting from the device or failing to connect at all. Approximately 40% of users seem to be affected by this issue, making the app unreliable for consistent use.

The app disconnects every single time, making it dangerous and frustrating to use.

2

Excessive Permissions

Users are concerned about the app requesting unnecessary permissions, such as access to cellular data, location services, and clipboard, which raises privacy concerns. Around 25% of users have expressed discomfort with these permissions.

The app asks for way too many permissions, including clipboard access, which feels invasive.

3

App Crashes and Freezes

Many users experience frequent app crashes and screen freezes, which disrupt the ear cleaning process and render the app unusable. This issue affects about 30% of users, leading to frustration and dissatisfaction.

The camera freezes within a second of clicking 'Go' on the app, making it useless.

4

Battery and Charging Errors

Users report that the app incorrectly indicates low battery or charging issues, even when the device is fully charged, causing the app to shut down unexpectedly. This problem affects approximately 20% of users.

The app says the device needs charging and shuts off, despite the battery being full.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Soulear
Soulear receives positive feedback for its ease of connection and functionality, with users appreciating the quality of the images and the straightforward setup process. However, some users express concerns about data privacy, although they acknowledge the app's performance.

#2 RUNNER UP

Black Bee Intelligent Manufacturing
Black Bee Intelligent Manufacturing is praised for its innovative features and AI capabilities, with users finding it helpful for daily tasks and reminders. Despite its potential, users report issues with connectivity and customer support, especially after updates.

#3 Straggler

bebird
Bebird receives mixed feedback, with users appreciating the concept and camera quality but facing significant issues with connectivity and app functionality. Many users express frustration over frequent disconnections and the app's demand for excessive permissions, raising privacy concerns.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Soulear
#1 Users Choice
Soulear receives positive feedback for its ease of connection and functionality, with users appreciating the quality of the images and the straightforward setup process. However, some users express concerns about data privacy, although they acknowledge the app's performance.
Black Bee Intelligent Manufacturing
#2 Runner-up
Black Bee Intelligent Manufacturing is praised for its innovative features and AI capabilities, with users finding it helpful for daily tasks and reminders. Despite its potential, users report issues with connectivity and customer support, especially after updates.
bebird
#3 Straggler
Bebird receives mixed feedback, with users appreciating the concept and camera quality but facing significant issues with connectivity and app functionality. Many users express frustration over frequent disconnections and the app's demand for excessive permissions, raising privacy concerns.

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Nuggets

Major Highlights of the Week

Connectivity Issues
Users experience frequent disconnections and difficulty maintaining a stable connection between the app and the device, leading to frustration and rendering the product unreliable.
The app disconnects every time, making it dangerous to use in the ear canal.
Excessive Permissions
The app requests unnecessary permissions such as clipboard access and cellular data, raising privacy concerns and suspicion among users.
The app asks for too many permissions, including clipboard access, which feels invasive.
App Crashes
Frequent app crashes disrupt the user experience, preventing users from utilizing the device effectively and leading to dissatisfaction.
The app keeps crashing, making it impossible to connect and use the device.
Update Problems
Recent updates have introduced issues such as connectivity problems and feature malfunctions, causing previously functional devices to become unusable.
After the update, the cleaning tool stopped working and disconnects despite showing a full charge.
Poor Tutorial
The tutorial provided is inadequate and fails to guide users effectively, leaving them confused and unable to operate the device properly.
The tutorial is useless and doesn't help in understanding how to use the app.
WiFi Connection
Users face challenges with the WiFi connection process, including unclear instructions and unnecessary password requirements, hindering device setup.
The app won't connect to WiFi, and there's no information about the required password.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Connectivity Issues
Users experience frequent disconnections and difficulty maintaining a stable connection between the app and the device, leading to frustration and rendering the product unreliable.
Excessive Permissions
The app requests unnecessary permissions such as clipboard access and cellular data, raising privacy concerns and suspicion among users.
App Crashes
Frequent app crashes disrupt the user experience, preventing users from utilizing the device effectively and leading to dissatisfaction.
Update Problems
Recent updates have introduced issues such as connectivity problems and feature malfunctions, causing previously functional devices to become unusable.
Poor Tutorial
The tutorial provided is inadequate and fails to guide users effectively, leaving them confused and unable to operate the device properly.
WiFi Connection
Users face challenges with the WiFi connection process, including unclear instructions and unnecessary password requirements, hindering device setup.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app constantly disconnects from WiFi, making it unreliable and frustrating to use. It should not require cellular data to function.
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After the app update, the cleaning tool stopped working and disconnects despite showing a full battery. Please bring back the older app version.
megazordzzz
The app asks for excessive permissions, including clipboard access and cellular connectivity, which feels intrusive and unnecessary.
Dangermen.

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app constantly disconnects from WiFi, making it unreliable and frustrating to use. It should not require cellular data to function.
Candice Wu
App Store
After the app update, the cleaning tool stopped working and disconnects despite showing a full battery. Please bring back the older app version.
Kelly Williams
Google Play
The app asks for excessive permissions, including clipboard access and cellular connectivity, which feels intrusive and unnecessary.
Koray Okumus
Google Play

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