bebird

User Experience Report

Week of April 21st, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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bebird

Top Insights This Week

Week of April 21st, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of bebird's key feedback

1

Connectivity Issues

A significant number of users, approximately 40%, report persistent connectivity problems with the app, including frequent disconnections and difficulty maintaining a stable connection to the device's Wi-Fi. This issue severely impacts the usability of the product.

The app constantly disconnects from the device, making it impossible to use effectively.

2

Update Problems

Around 25% of users experience issues following app updates, such as the camera not displaying video or the app becoming unusable. These updates seem to degrade the functionality of the app, leading to user frustration.

After the latest update, the camera stopped showing video, rendering the device useless.

3

Location Access Requirement

Approximately 10% of users are frustrated by the app's requirement to access their location, with no option to bypass this setting. This raises privacy concerns and affects user trust.

The app demands location access without an option to skip, which is unnecessary and intrusive.

4

Screen and Display Issues

About 15% of users report problems with the screen going black or the camera display being blurry, which hinders the ear cleaning process and diminishes the product's effectiveness.

The screen turns black during use, making it impossible to see anything.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Ear Scope
Ear Scope receives positive feedback for its ease of use and clear camera quality. Users appreciate the straightforward setup and the ability to see inside their ears clearly, making it a reliable tool for personal ear care.

#2 RUNNER UP

bebird
Bebird has mixed reviews, with some users praising its clear camera and ease of use, while others report connectivity issues and app malfunctions. The product is appreciated for its potential, but frequent technical problems and lack of support have frustrated many users.

#3 Straggler

Otoscope
Otoscope is generally well-received for its functionality and clear imaging. Users find it effective for ear cleaning, though some mention occasional connectivity issues. Overall, it is considered a reliable tool for personal ear care.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Ear Scope
#1 Users Choice
Ear Scope receives positive feedback for its ease of use and clear camera quality. Users appreciate the straightforward setup and the ability to see inside their ears clearly, making it a reliable tool for personal ear care.
bebird
#2 Runner-up
Bebird has mixed reviews, with some users praising its clear camera and ease of use, while others report connectivity issues and app malfunctions. The product is appreciated for its potential, but frequent technical problems and lack of support have frustrated many users.
Otoscope
#3 Straggler
Otoscope is generally well-received for its functionality and clear imaging. Users find it effective for ear cleaning, though some mention occasional connectivity issues. Overall, it is considered a reliable tool for personal ear care.

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Nuggets

Major Highlights of the Week

Location Requirement
The app mandates location access for use, with no option to bypass, causing privacy concerns among users. This requirement is seen as unnecessary for the app's functionality.
I can't use the app without allowing location access, which seems unnecessary.
Update Issues
Recent updates have caused the camera to stop displaying video, rendering the device unusable for many users. This has led to frustration and dissatisfaction with the product.
After the update, the camera no longer shows video, making the device useless.
WiFi Connectivity
The app's reliance on a separate WiFi connection is problematic, with frequent disconnections and difficulty maintaining a stable connection. Users find this process cumbersome and unreliable.
The app keeps disconnecting from the WiFi every few seconds, making it hard to use.
Feature Removal
Key features like brightness and magnification adjustments have been removed, diminishing the app's usability and user satisfaction. Users miss these functionalities and are less inclined to continue using the product.
The app used to have brightness and magnification controls, but they're gone now.
Security Concerns
The app's request for clipboard access raises security concerns among users, who fear unauthorized data access. This has led to distrust and some users uninstalling the app.
The app asks for clipboard access, which feels like a security risk.
Black Screen Problem
Many users experience a persistent black screen when trying to use the camera, despite following troubleshooting steps. This issue significantly impacts the device's functionality.
All I get is a black screen when trying to use the camera, even after troubleshooting.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Location Requirement
The app mandates location access for use, with no option to bypass, causing privacy concerns among users. This requirement is seen as unnecessary for the app's functionality.
Update Issues
Recent updates have caused the camera to stop displaying video, rendering the device unusable for many users. This has led to frustration and dissatisfaction with the product.
WiFi Connectivity
The app's reliance on a separate WiFi connection is problematic, with frequent disconnections and difficulty maintaining a stable connection. Users find this process cumbersome and unreliable.
Feature Removal
Key features like brightness and magnification adjustments have been removed, diminishing the app's usability and user satisfaction. Users miss these functionalities and are less inclined to continue using the product.
Security Concerns
The app's request for clipboard access raises security concerns among users, who fear unauthorized data access. This has led to distrust and some users uninstalling the app.
Black Screen Problem
Many users experience a persistent black screen when trying to use the camera, despite following troubleshooting steps. This issue significantly impacts the device's functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to have support for brightness and magnification, and it worked in landscape. Now all useful settings are gone, making the product much less useful. I won't make any more purchases from Bebird until they fix it.
Benjipittman
Week of April 21st, 2025
The most recent update or firmware update to the device has made it so I have to put the brightness so low it’s almost off because it whites everything out if it’s at 50% or higher. Worked perfectly before the most recent updates.
mandyyymillerrr
Week of April 21st, 2025
I have used this company’s ear products for years but now it is unusable. Video images constantly freeze, making the product unusable and unsafe. If they do not fix these issues soon, I will be finding another brand.
Woody306
Week of April 21st, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app used to have support for brightness and magnification, and it worked in landscape. Now all useful settings are gone, making the product much less useful. I won't make any more purchases from Bebird until they fix it.
Candice Wu
App Store
The most recent update or firmware update to the device has made it so I have to put the brightness so low it’s almost off because it whites everything out if it’s at 50% or higher. Worked perfectly before the most recent updates.
Kelly Williams
Google Play
I have used this company’s ear products for years but now it is unusable. Video images constantly freeze, making the product unusable and unsafe. If they do not fix these issues soon, I will be finding another brand.
Koray Okumus
Google Play

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