Bazaart: Design, Photo & Video

User Experience Report

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Bazaart: Design, Photo & Video

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Bazaart: Design, Photo & Video's key feedback

1

Premium Paywall

Many users express frustration over the app's premium features being locked behind a paywall, making it difficult to access advertised functionalities without payment. Approximately 20% of users mention this issue, feeling misled by the app's initial free offering. Example: 'Can't try the premium features without paying, which is disappointing.'

Can't try the premium features without paying, which is disappointing.

2

Subscription Issues

A significant number of users report unauthorized charges and difficulties in managing subscriptions, leading to dissatisfaction and distrust. Around 15% of users have experienced unexpected billing or issues with canceling subscriptions. Example: 'I was charged for a subscription I didn't sign up for, and it's hard to cancel.'

I was charged for a subscription I didn't sign up for, and it's hard to cancel.

3

Feature Disparity

Users on Android devices feel disadvantaged due to fewer features compared to the iOS version, impacting their overall experience. Approximately 10% of users highlight this disparity, expressing a desire for feature parity across platforms. Example: 'The Android version lacks features available on iOS, which is frustrating.'

The Android version lacks features available on iOS, which is frustrating.

4

App Stability

Some users encounter frequent crashes and bugs, particularly with the app's AI and editing tools, affecting their ability to complete projects. About 8% of users report these technical issues, which hinder their workflow. Example: 'The app crashes often, especially when using the AI tools, making it unreliable.'

The app crashes often, especially when using the AI tools, making it unreliable.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Canva
Canva is highly praised for its user-friendly interface and versatility, making it a favorite for both beginners and professionals. Users appreciate its wide range of templates and design options, although some express frustration with the limitations of the free version and the need for a subscription to access all features.

#2 RUNNER UP

Bazaart: Design, Photo & Video
Bazaart receives mixed feedback, with users appreciating its ease of use and powerful editing tools, especially for creating professional designs. However, some users are dissatisfied with the pricing model and subscription costs, which they find steep, and there are occasional complaints about technical issues.

#3 Straggler

Adobe Spark
Adobe Spark is commended for its robust editing capabilities and integration with other Adobe products, making it a strong choice for creative professionals. While users enjoy its features, some find the app slow and are critical of the high subscription costs, which can be a barrier for casual users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Canva
#1 Users Choice
Canva is highly praised for its user-friendly interface and versatility, making it a favorite for both beginners and professionals. Users appreciate its wide range of templates and design options, although some express frustration with the limitations of the free version and the need for a subscription to access all features.
Bazaart: Design, Photo & Video
#2 Runner-up
Bazaart receives mixed feedback, with users appreciating its ease of use and powerful editing tools, especially for creating professional designs. However, some users are dissatisfied with the pricing model and subscription costs, which they find steep, and there are occasional complaints about technical issues.
Adobe Spark
#3 Straggler
Adobe Spark is commended for its robust editing capabilities and integration with other Adobe products, making it a strong choice for creative professionals. While users enjoy its features, some find the app slow and are critical of the high subscription costs, which can be a barrier for casual users.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are experiencing unauthorized charges and difficulty managing subscriptions, leading to frustration and distrust. This issue is exacerbated by unclear cancellation processes and unexpected charges even after cancellation attempts.
I canceled my subscription after 1 day and STILL got charged today for a whole year.
Feature Disparity
There is a significant disparity in features between iOS and Android versions, with Android users missing key functionalities like text bending and web photo search. This inconsistency leads to dissatisfaction among Android users who feel they are receiving an inferior product.
I had this on my iPhone before I had a Samsung, and it's been different losing a lot of features that I had on iOS.
Trial Limitations
The app's free trial requires payment information upfront, which deters potential users who are unwilling to risk being charged. This approach creates a barrier to entry and may discourage users from exploring the app's capabilities.
I can't try the premium features without paying. I don't trust paying and then cancel the subscription.
Persistent Bugs
Users report persistent bugs such as app crashes and non-functional features, which hinder the editing process and lead to a poor user experience. These technical issues undermine the app's reliability and user satisfaction.
The app is a total scam. It does offer what it promises in the demo.
Price Sensitivity
The app's pricing is perceived as too high, especially after recent increases, leading users to seek more affordable alternatives. This perception of high cost relative to value is a significant deterrent for potential subscribers.
They doubled the price of this app overnight! Absolutely ridiculous!
Feature Access
Many users are frustrated by the limited access to features without a premium subscription, feeling that the free version is too restricted. This limitation affects user engagement and satisfaction, as essential tools are locked behind a paywall.
You need premium for basically everything.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are experiencing unauthorized charges and difficulty managing subscriptions, leading to frustration and distrust. This issue is exacerbated by unclear cancellation processes and unexpected charges even after cancellation attempts.
Feature Disparity
There is a significant disparity in features between iOS and Android versions, with Android users missing key functionalities like text bending and web photo search. This inconsistency leads to dissatisfaction among Android users who feel they are receiving an inferior product.
Trial Limitations
The app's free trial requires payment information upfront, which deters potential users who are unwilling to risk being charged. This approach creates a barrier to entry and may discourage users from exploring the app's capabilities.
Persistent Bugs
Users report persistent bugs such as app crashes and non-functional features, which hinder the editing process and lead to a poor user experience. These technical issues undermine the app's reliability and user satisfaction.
Price Sensitivity
The app's pricing is perceived as too high, especially after recent increases, leading users to seek more affordable alternatives. This perception of high cost relative to value is a significant deterrent for potential subscribers.
Feature Access
Many users are frustrated by the limited access to features without a premium subscription, feeling that the free version is too restricted. This limitation affects user engagement and satisfaction, as essential tools are locked behind a paywall.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love this app! It's like Photoshop but perfect for the iPhone! I use it to make YouTube thumbnails and more!
MaksimMateush
Week of May 15th, 2025
I love this program because it is the easiest I have found to edit photos and change backgrounds. Highly recommend.
Kspanglies
Week of May 15th, 2025
I love this app for photo editing, however I am being charged for both lifetime & monthly subscriptions. Why? Both descriptions share the same benefits. Currently, I have only paused the monthly charge. Please review this additional charge because as the payer, I am certain this is an error & I am being overcharged. I would appreciate the results to this.
A Google user
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love this app! It's like Photoshop but perfect for the iPhone! I use it to make YouTube thumbnails and more!
Candice Wu
App Store
I love this program because it is the easiest I have found to edit photos and change backgrounds. Highly recommend.
Kelly Williams
Google Play
I love this app for photo editing, however I am being charged for both lifetime & monthly subscriptions. Why? Both descriptions share the same benefits. Currently, I have only paused the monthly charge. Please review this additional charge because as the payer, I am certain this is an error & I am being overcharged. I would appreciate the results to this.
Koray Okumus
Google Play

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