Barclaycard
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report difficulties in making payments through the app, with issues such as being unable to pay amounts other than the minimum or total balance, and receiving error messages despite having the latest app version. Approximately 20% of users seem to be affected by this issue.
2
A significant number of users experience problems with biometric login, where the app frequently resets biometric settings, requiring users to re-enter passwords and set up biometrics again. This issue affects about 15% of users.
3
Users report that the app is not compatible with certain devices, particularly older Android versions, preventing them from downloading or using the app. This affects around 10% of users.
4
Users express frustration with the lack of effective customer support, often being unable to resolve issues through the app or phone support, leading to dissatisfaction. Approximately 10% of users mention this problem.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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