OmeTV – Video Chat Alternative
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users report being banned without any clear reason, often for innocuous actions like showing a TV screen or simply sitting. This issue affects approximately 40% of users, leading to frustration and accusations of the app being a money-making scheme through unban fees.
2
Users frequently experience lag and connectivity issues, which disrupts the chat experience. This problem affects around 20% of users, making it difficult to maintain conversations and leading to dissatisfaction with the app's performance.
3
There are complaints about inconsistent moderation, where some users are banned for minor infractions while others engaging in inappropriate behavior are not. This inconsistency affects about 15% of users, causing confusion and dissatisfaction with the app's enforcement of rules.
4
The presence of minors on the platform is a concern for users, as it contradicts the app's age verification claims. This issue affects approximately 10% of users, who are uncomfortable with the lack of effective age control measures.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)