Many users report that the app is slow, laggy, and often crashes, making it difficult to use. Approximately 40% of users seem to be affected by these performance issues, which significantly hinder the user experience.

The app is incredibly slow and crashes frequently, making it almost unusable.

Users frequently encounter issues with the app's filters and search functions, which often do not work as intended. This affects around 30% of users, who find it frustrating when the app does not display relevant search results.

The filters don't work properly, showing cars outside my specified criteria.

A significant number of users have reported receiving scam messages and spam when trying to sell their cars, with little to no moderation from Autotrader. This issue affects about 25% of users, leading to a negative selling experience.

I received numerous scam messages after listing my car, making the platform feel unsafe.

Users experience difficulties with logging in and managing their accounts, including issues with password resets and account verification. Approximately 20% of users report these problems, which prevent them from fully utilizing the app.

I can't log into my account, and the password reset doesn't work.