Audiomack - Play Music Offline

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insightsSign in

Join our next webinar, no camera needed

Audiomack - Play Music Offline

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Audiomack - Play Music Offline's key feedback

1

Excessive Ads

Many users find the frequency and length of ads overwhelming, disrupting their music experience. Approximately 30% of users have expressed frustration with the number of ads, comparing it unfavorably to other music apps.

The ads are overwhelming and make the app almost unusable.

2

Song Availability Issues

Users report difficulty finding specific songs or only finding altered versions like sped-up or instrumental tracks. This issue affects about 15% of users who are unable to locate their desired music.

I can't find the original versions of many songs, only remixes or instrumentals.

3

Playback Skipping

Some users experience issues with songs skipping automatically, making it difficult to listen to specific tracks. This problem affects around 10% of users, causing frustration when trying to enjoy their playlists.

Songs keep skipping automatically, making it hard to listen to what I want.

4

Playlist Management

Users desire more advanced playlist management features, such as searching within playlists and organizing them into folders. Approximately 5% of users have requested these enhancements to improve their experience.

I wish I could search within playlists and organize them into folders.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Audiomack - Play Music Offline
Audiomack receives high praise for its ease of use, offline listening capabilities, and ad-free experience in the premium version. However, some users express frustration with ads in the free version and issues with song availability and downloads.

#2 RUNNER UP

Spotify
Spotify is highly appreciated for its vast music library, playlist creation, and podcast offerings. Users enjoy the music discovery features, but some criticize the frequent ads in the free version and limitations on skips without a premium subscription.

#3 Straggler

Tidal
Tidal is commended for its superior sound quality and artist compensation. Users appreciate the exclusive content, but some report issues with app glitches, download problems, and a less intuitive user interface compared to competitors.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Audiomack - Play Music Offline
#1 Users Choice
Audiomack receives high praise for its ease of use, offline listening capabilities, and ad-free experience in the premium version. However, some users express frustration with ads in the free version and issues with song availability and downloads.
Spotify
#2 Runner-up
Spotify is highly appreciated for its vast music library, playlist creation, and podcast offerings. Users enjoy the music discovery features, but some criticize the frequent ads in the free version and limitations on skips without a premium subscription.
Tidal
#3 Straggler
Tidal is commended for its superior sound quality and artist compensation. Users appreciate the exclusive content, but some report issues with app glitches, download problems, and a less intuitive user interface compared to competitors.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Ad Overload
Excessive ads disrupt user experience, with some users reporting up to six ads before downloading a single song. This ad saturation is causing frustration and driving users to consider alternative platforms.
Too many ads my people, so freaking annoying just shut it down useless.
Song Skipping
Users experience songs skipping automatically, making it difficult to listen to specific tracks. This issue affects the app's reliability and frustrates users who want to enjoy uninterrupted music.
Locked Content
Despite claims of free access, users find many songs and albums locked, requiring a subscription for full access. This inconsistency between marketing and actual user experience leads to dissatisfaction.
Every album except one song was locked, same for other albums.
Background Playback Issue
Audiomack sometimes plays music automatically when users stop other apps, even if the app is closed. This unexpected behavior disrupts user activities and may lead to app uninstallation.
Every time I stop playing a YouTube video, Audiomack starts playing my music anyways.
Limited Song Availability
Users report difficulty finding specific songs, with only sped-up or instrumental versions available. This limitation in the music library affects user satisfaction and app utility.
I always find only a sped-up or slowed version of it and sometimes I don’t even find the song that I want at all.
Playlist Management
Users desire enhanced playlist management features, such as searching within playlists and grouping them into folders. The current limitations hinder user experience and playlist organization.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad Overload
Excessive ads disrupt user experience, with some users reporting up to six ads before downloading a single song. This ad saturation is causing frustration and driving users to consider alternative platforms.
Song Skipping
Users experience songs skipping automatically, making it difficult to listen to specific tracks. This issue affects the app's reliability and frustrates users who want to enjoy uninterrupted music.
Locked Content
Despite claims of free access, users find many songs and albums locked, requiring a subscription for full access. This inconsistency between marketing and actual user experience leads to dissatisfaction.
Background Playback Issue
Audiomack sometimes plays music automatically when users stop other apps, even if the app is closed. This unexpected behavior disrupts user activities and may lead to app uninstallation.
Limited Song Availability
Users report difficulty finding specific songs, with only sped-up or instrumental versions available. This limitation in the music library affects user satisfaction and app utility.
Playlist Management
Users desire enhanced playlist management features, such as searching within playlists and grouping them into folders. The current limitations hinder user experience and playlist organization.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love this app because it only problem is the lack of songs and artist I notice.
Aquatic1248
I would love to be able to search within playlists for songs and group my playlists into folders. Love this app!
44nicole
Most of the app is great. But theres 1 Issue that really annoys me. A lot of the time when you start a song. it will just skip it. and if you try to get back to that song it will skip it again. sometimes it will skip 4-5 songs before actually letting you play one. This all would be amazing if there wasn’t that one issue. But its really annoying sometimes when you want to listen to a specific song and it wont let you.
Snakemonkegt

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
I love this app because it only problem is the lack of songs and artist I notice.
Candice Wu
App Store
I would love to be able to search within playlists for songs and group my playlists into folders. Love this app!
Kelly Williams
Google Play
Most of the app is great. But theres 1 Issue that really annoys me. A lot of the time when you start a song. it will just skip it. and if you try to get back to that song it will skip it again. sometimes it will skip 4-5 songs before actually letting you play one. This all would be amazing if there wasn’t that one issue. But its really annoying sometimes when you want to listen to a specific song and it wont let you.
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore