Many users are frustrated with the app's requirement to pay for receiving verification codes, which is a critical feature for many. Approximately 15% of users have expressed dissatisfaction with this paywall, as it hinders their ability to use the app for essential tasks like job applications and account setups.

I needed a verification code for my job, but the app requires a subscription to access it, which is very inconvenient.

A significant number of users have reported being charged unexpectedly after signing up for a free trial or subscription, leading to financial strain. Around 10% of users have mentioned issues with being charged without clear consent or difficulty in obtaining refunds.

I was charged $49.99 after a free trial, and now my App Store is locked until the payment processes.

Users frequently experience poor call quality, including dropped calls and static, which affects their ability to communicate effectively. Approximately 12% of users have complained about unreliable call connections, making the app less dependable for important conversations.

The app keeps dropping my calls, making it unreliable for important conversations.

There is a notable lack of effective customer support, with users unable to resolve issues or get assistance. About 8% of users have expressed frustration over the absence of a responsive support system, leaving them without solutions to their problems.

I have enough credit but cannot make a call, and there's no customer care to help.