Astrotalk - Talk to Astrologer

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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TOP INSIGHTS

A weekly roundup of Astrotalk - Talk to Astrologer's key feedback

Inaccurate Predictions

Many users report receiving incorrect or inconsistent predictions from astrologers, leading to dissatisfaction and mistrust. Approximately 30% of users express frustration over predictions that did not come true or were contradictory.

I trusted this app thrice and I failed thrice. Whatever they suggested me did not work.

Monetary Exploitation

A significant number of users feel that the app is primarily focused on making money, with astrologers providing generic advice and pushing for more recharges. Around 25% of users complain about feeling exploited financially.

This app & the astrologers will employ all the techniques they can to mint money by providing bits of information & they keep forcing you to recharge to continue the chat.

Technical Issues

Users frequently encounter technical problems such as difficulties with recharging, logging in, or accessing services, which disrupts their experience. Approximately 15% of users report these issues, leading to frustration and dissatisfaction.

I was in the middle of a session and I tried recharging, it didn't let me recharge and I tried it again nothing is working I uninstalled and reinstalled now it's not letting me log in as well.

Lack of Authenticity

There is a perception among users that the astrologers are not genuine, with some accusing them of using automated responses or being unqualified. About 20% of users express concerns over the authenticity of the services provided.

A lot of astrology and tarot card readers use ChatGPT and they don’t have real predictions. It’s all waste of money.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Keen

Keen receives mixed feedback, with some users appreciating the refund policy and satisfactory psychic readings, while others criticize the high costs and misleading free trial claims.

#2 RUNNER UP

Astrotalk - Talk to Astrologer

Astrotalk has a significant amount of negative feedback, with users complaining about inaccurate predictions, high costs, and a focus on monetization over genuine service, though a few users report positive experiences with specific astrologers.

#3 Straggler

Kasamba

Kasamba is criticized for inconsistent readings, high charges, and aggressive advertising, with many users feeling scammed by the service, despite some acknowledging the quality of individual advisors.

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Nuggets

Major Highlights of the Week

Inconsistent Predictions

Users experience inconsistent predictions from different astrologers, leading to confusion and dissatisfaction. This inconsistency undermines trust in the service's reliability.

Different astrologers gave me conflicting predictions, and none of them came true.

Recharge Issues

Customers face difficulties with the app's recharge system, including failed transactions and inability to continue sessions. This disrupts user experience and leads to frustration.

I tried recharging during a session, but it didn't work, and now I can't log in.

Misleading Advertisements

Advertisements promise outcomes that are not delivered, causing users to feel deceived. This discrepancy between marketing and actual service damages brand credibility.

Your ads promised a government job, but the predictions were false and misleading.

High Cost, Low Value

Users report spending significant amounts of money without receiving valuable or accurate insights. This perception of poor value for money leads to dissatisfaction.

I spent over 1.5 lakhs, and almost nothing they predicted came true.

Technical Glitches

Technical issues, such as non-functional chat options and app crashes, hinder user interaction and satisfaction. These glitches prevent users from accessing paid services effectively.

The chat option never worked, and customer service didn't resolve the issue.

Generic Responses

Astrologers provide generic, copy-paste answers that lack personalization, reducing the perceived authenticity of the service. This approach fails to meet user expectations for tailored advice.

Astrologers give the same copy-paste answers, nothing personal or accurate.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Inconsistent Predictions

Users experience inconsistent predictions from different astrologers, leading to confusion and dissatisfaction. This inconsistency undermines trust in the service's reliability.

Recharge Issues

Customers face difficulties with the app's recharge system, including failed transactions and inability to continue sessions. This disrupts user experience and leads to frustration.

Misleading Advertisements

Advertisements promise outcomes that are not delivered, causing users to feel deceived. This discrepancy between marketing and actual service damages brand credibility.

High Cost, Low Value

Users report spending significant amounts of money without receiving valuable or accurate insights. This perception of poor value for money leads to dissatisfaction.

Technical Glitches

Technical issues, such as non-functional chat options and app crashes, hinder user interaction and satisfaction. These glitches prevent users from accessing paid services effectively.

Generic Responses

Astrologers provide generic, copy-paste answers that lack personalization, reducing the perceived authenticity of the service. This approach fails to meet user expectations for tailored advice.

Quotes of the week

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AstroTalk is a complete waste of time and money. I spent over 1.5 lakhs in 2 years, and almost nothing they predicted came true. Most astrologers are total fakes, with only a few exceptions.

Nishit@Tuttu

The guidance I received from Purvitha was nothing short of transformative. She carefully mapped out my current life phase and helped me understand how different energies were shaping my emotions and opportunities.

premraj24

I tried even reinstalling the app but still the chat option in the app never worked. Such a shame that I even tried to connect to their customer service but they didn’t resolve the issue.

anjaliasri

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The quotes of the week

Hear from some of the most impactful users to drive changes

AstroTalk is a complete waste of time and money. I spent over 1.5 lakhs in 2 years, and almost nothing they predicted came true. Most astrologers are total fakes, with only a few exceptions.

Candice Wu

App Store

Kelly Williams

Google Play

I tried even reinstalling the app but still the chat option in the app never worked. Such a shame that I even tried to connect to their customer service but they didn’t resolve the issue.

Koray Okumus

Google Play

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User Experience Report

Report Date

Astrotalk - Talk to Astrologer

Top Insights This Week

Inaccurate Predictions

Monetary Exploitation

Technical Issues

Lack of Authenticity

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts