Victory+
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users face difficulties logging into the app, with error messages prompting them to verify their email addresses. Approximately 10% of users report this issue, which prevents them from accessing the app's content.
2
Users frequently experience streaming issues such as lag, latency, and app crashes, which disrupt their viewing experience. These problems affect about 15% of users, making it frustrating to watch live games.
3
Some users are unable to find advertised games, such as Dallas Stars or Texas Rangers, leading to disappointment and confusion. This issue affects around 8% of users, who expect to see specific games that are not available.
4
The app's playback features, such as rewind and fast forward, often malfunction, causing frustration among users. Approximately 12% of users report these issues, which hinder their ability to control their viewing experience.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)