Apartments.com Rental Finder
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 20%, are frustrated by the app's tendency to pause or stop their music or audio when opened. This disrupts their experience, especially when they want to listen to music or podcasts while browsing for apartments.
2
Around 15% of users report that the app displays outdated or incorrect information about apartment availability and pricing, leading to wasted time and frustration when they contact properties only to find different details.
3
Approximately 10% of users experience frequent app crashes, especially when trying to save favorites or view listings, making the app unreliable and frustrating to use.
4
About 8% of users are dissatisfied with the app's filtering capabilities, noting that it lacks essential filters like commute time or the ability to hide unwanted listings, which complicates their search process.
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)