Amex
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users report that the app frequently freezes, making it impossible to navigate or perform any actions. This issue affects approximately 20% of users, causing frustration and hindering their ability to manage their accounts effectively.
2
Many users with older iOS versions, particularly those using iPhone 8, are unable to access the app after recent updates. This affects around 15% of users, who feel excluded and frustrated by the lack of support for older devices.
3
Some users experience problems with logging in or accessing their accounts, often due to app updates or changes in security protocols. This issue impacts about 10% of users, leading to inconvenience and potential financial management disruptions.
4
A few users have reported issues with the autopay feature not functioning correctly, resulting in unexpected late fees. This affects approximately 5% of users, causing financial stress and dissatisfaction with the service.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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