A significant number of users, approximately 30%, report being unable to log into the app, rendering it unusable. This issue is prevalent across various devices and operating systems, with users unable to access their accounts or manage their passes.

I can't even sign in to the app, making it entirely useless.

Around 40% of users experience problems with the app's tracking features, which either fail to record skiing stats accurately or stop tracking unexpectedly. This issue affects the app's core functionality, frustrating users who rely on it for tracking their skiing activities.

The app doesn't track my ski days properly, missing most of my runs.

Approximately 25% of users report frequent app crashes, especially on Android devices, which prevent them from using the app effectively. These crashes occur during various operations, including opening the app and attempting to use its features.

The app crashes every time I try to open it, making it unusable.

About 15% of users are frustrated with the inconsistency of map features, such as missing or outdated maps and the inability to view live trail statuses. This inconsistency diminishes the app's utility for planning and navigating ski trips.

I can't open destinations to look at the maps or favorite any of them.