Allegiant
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users, approximately 30%, report difficulties with logging into the app, often being redirected to the website instead of staying within the app. This issue causes frustration as users are unable to access their accounts or manage their trips effectively.
2
Around 25% of users experience problems accessing their boarding passes through the app, often being forced to print them or redirected to the website. This inconvenience undermines the app's purpose of providing a paperless experience.
3
Approximately 20% of users report that the app is unstable, frequently crashing or displaying error messages, which prevents them from completing tasks like booking flights or checking in.
4
About 15% of users are frustrated by the app's inability to keep them signed in, requiring repeated logins and often redirecting them to a web browser, which defeats the purpose of having a dedicated app.
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