Many users are frustrated with unexpected charges and difficulties in canceling subscriptions, affecting approximately 30% of users. This issue often arises from unclear trial terms and automatic renewals.

I canceled my subscription before the free trial ended but was still charged almost $100.

Users frequently complain about the app's high subscription fees, which are seen as unjustified for occasional use, impacting around 25% of users. Many feel the app should offer more affordable options for infrequent users.

You have to pay over $100 annually to add a signature to a PDF and export it.

A significant number of users, about 20%, report that the app's functionality is limited without a paid subscription, which is not made clear upfront. This leads to frustration when users cannot download or share documents after signing.

The app lets you sign but you can't download or share the document without paying.

Approximately 15% of users are annoyed by the mandatory account creation to use the app, which is seen as unnecessary for basic functions like signing a document.

You can't use this app without creating an account, which is frustrating for a simple task.