ChatOn AI - Chat Bot Assistant

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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ChatOn AI - Chat Bot Assistant

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of ChatOn AI - Chat Bot Assistant's key feedback

1

Subscription Confusion

Many users are frustrated by the misleading nature of the app's free trial, which often leads to unexpected charges. Approximately 20% of users express dissatisfaction with the subscription model, feeling deceived by the app's initial free trial offer. "I thought it was free, but I was charged after just a few days without clear notice."

Analyzing reviews data...

2

Image Generation Issues

Users frequently report dissatisfaction with the app's image generation feature, citing inaccuracies and limitations. Around 15% of users mention that the images produced do not meet their expectations or are limited in number without a subscription. "The image generator is inaccurate and only allows a few free creations per day."

Analyzing reviews data...

3

Cancellation Difficulties

A significant number of users find it challenging to cancel their subscriptions, leading to frustration and unwanted charges. Approximately 10% of users have difficulty finding the cancellation option, which they feel is intentionally hidden. "I tried several ways to cancel and even asked AI but could not find a way to cancel."

Analyzing reviews data...

4

Inaccurate Information

Some users are disappointed with the app's tendency to provide incorrect or vague information, undermining its reliability. About 10% of users report receiving inaccurate answers, which affects their trust in the app. "The app cannot be trusted as a reliable, truthful source."

Analyzing reviews data...

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Ask AI Chatbot
Ask AI Chatbot receives mixed reviews, with users praising its ability to provide quick and accurate responses, but some criticize its political bias and limited free usage. Many users appreciate its research capabilities and source links, while others find it frustrating due to subscription costs and perceived bias.

#2 RUNNER UP

AI Translation
AI Translation is highly praised for its accuracy and ease of use, with users finding it particularly helpful for communication in multilingual environments. However, some users report issues with certain languages and occasional translation errors, but overall, it is considered a reliable tool for language translation.

#3 Straggler

ChatOn AI - Chat Bot Assistant
ChatOn AI - Chat Bot Assistant receives mixed feedback, with users appreciating its wide range of features and helpfulness in writing tasks. However, many users express dissatisfaction with its subscription model, outdated information, and occasional inaccuracies, leading to frustration and disappointment.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Ask AI Chatbot
#1 Users Choice
Ask AI Chatbot receives mixed reviews, with users praising its ability to provide quick and accurate responses, but some criticize its political bias and limited free usage. Many users appreciate its research capabilities and source links, while others find it frustrating due to subscription costs and perceived bias.
AI Translation
#2 Runner-up
AI Translation is highly praised for its accuracy and ease of use, with users finding it particularly helpful for communication in multilingual environments. However, some users report issues with certain languages and occasional translation errors, but overall, it is considered a reliable tool for language translation.
ChatOn AI - Chat Bot Assistant
#3 Straggler
ChatOn AI - Chat Bot Assistant receives mixed feedback, with users appreciating its wide range of features and helpfulness in writing tasks. However, many users express dissatisfaction with its subscription model, outdated information, and occasional inaccuracies, leading to frustration and disappointment.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are frustrated with the misleading free trial that requires payment information upfront, leading to unexpected charges. This creates a perception of dishonesty and erodes trust in the app's marketing claims.
I tried getting the free trial, but it looks like they don't give free trials; they just need your money.
Image Generation Issues
The image generation feature is criticized for producing inaccurate and low-quality images, often not matching user prompts. This inconsistency undermines the app's value proposition as a creative tool.
I asked for a flyer, but it was so blurry and inaccurate it wasn't readable.
Cancellation Difficulties
Users find it challenging to cancel subscriptions, with no clear option in the app, leading to frustration and a sense of being trapped. This lack of transparency can damage user retention and brand reputation.
Tried several ways to cancel and even asked AI but could not find a way to cancel.
Inaccurate Information
The AI frequently provides incorrect or outdated information, which diminishes its reliability as a source of truth. This issue is particularly problematic for users seeking accurate and timely data.
I needed up-to-date information, but it said a certain event hadn't happened yet, which wasn't right.
Limited Free Access
The app's functionality is heavily restricted for non-paying users, with limits on messages and features, leading to dissatisfaction. This paywall approach may deter potential long-term subscribers.
It only let me have 5 messages as a daily limit and I didn't even use 5 messages.
Cultural Sensitivity Concerns
The AI's responses to culturally sensitive prompts are sometimes inappropriate or offensive, indicating a need for better training in diversity and inclusion. This can alienate users and harm the app's inclusivity image.
I asked for an image of four black teenagers with vitiligo, and it refused, saying that it’s wrong or racist.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are frustrated with the misleading free trial that requires payment information upfront, leading to unexpected charges. This creates a perception of dishonesty and erodes trust in the app's marketing claims.
Image Generation Issues
The image generation feature is criticized for producing inaccurate and low-quality images, often not matching user prompts. This inconsistency undermines the app's value proposition as a creative tool.
Cancellation Difficulties
Users find it challenging to cancel subscriptions, with no clear option in the app, leading to frustration and a sense of being trapped. This lack of transparency can damage user retention and brand reputation.
Inaccurate Information
The AI frequently provides incorrect or outdated information, which diminishes its reliability as a source of truth. This issue is particularly problematic for users seeking accurate and timely data.
Limited Free Access
The app's functionality is heavily restricted for non-paying users, with limits on messages and features, leading to dissatisfaction. This paywall approach may deter potential long-term subscribers.
Cultural Sensitivity Concerns
The AI's responses to culturally sensitive prompts are sometimes inappropriate or offensive, indicating a need for better training in diversity and inclusion. This can alienate users and harm the app's inclusivity image.

Quotes of the week

Hear from some of the most impactful users to drive changes

I was misled into thinking this app was free, but it requires a subscription after a short trial. It's frustrating and feels like a bait-and-switch tactic.
imakeitrain
Week of May 27th, 2025
The app's image generation feature is limited and often inaccurate, with only a few free uses per day. Other AI apps offer more without such restrictions.
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Week of May 27th, 2025
I subscribed but the app didn't activate the features I paid for, wasting my time. It was faster to do the task manually.
SuzanneVO
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I was misled into thinking this app was free, but it requires a subscription after a short trial. It's frustrating and feels like a bait-and-switch tactic.
Candice Wu
App Store
The app's image generation feature is limited and often inaccurate, with only a few free uses per day. Other AI apps offer more without such restrictions.
Kelly Williams
Google Play
I subscribed but the app didn't activate the features I paid for, wasting my time. It was faster to do the task manually.
Koray Okumus
Google Play

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