Many users report that the autofill feature is unreliable, often failing to populate login fields on both mobile and desktop platforms. Approximately 30% of users seem to be affected by this issue, leading to frustration and manual entry of credentials.

Autofill rarely works in Chrome, making it frustrating to use.

Users have difficulty integrating 1Password with various browsers and devices, particularly after updates. This affects around 20% of users, who find the process cumbersome and lacking clear instructions.

Since upgrading, integration with browsers on my phone and laptop has become difficult.

There are complaints about slow and ineffective customer support, with response times often taking days. This issue affects about 15% of users, who find it challenging to resolve urgent problems.

Support is slow, with multiple people responding without clear answers.

Biometric authentication, such as fingerprint or Face ID, frequently fails, requiring users to enter their master password instead. This issue affects approximately 10% of users, causing inconvenience and security concerns.

Biometrics are not working, forcing me to enter the master password every time.