Upward: Christian Dating App

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Upward: Christian Dating App

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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TOP INSIGHTS

A weekly roundup of Upward: Christian Dating App's key feedback

1

Distance Mismatch

Many users report that the app's distance filter does not work properly, showing matches that are hundreds of miles away despite setting a local preference. This issue affects approximately 30% of users, leading to frustration and a sense of wasted time.

I set my distance to 40 miles, but all my matches are 125 or more away.

2

High Costs

Users frequently complain about the app's expensive subscription model, which requires payment to access basic features like seeing who liked them. This pricing strategy affects about 25% of users, who feel the app is more focused on profit than fostering connections.

You have to pay to see who likes you, which is just a money scam.

3

Fake Profiles

A significant number of users suspect that many profiles are fake or AI-generated, which diminishes trust in the app's authenticity. This issue impacts around 20% of users, who feel misled and question the app's integrity.

Most of the profiles are fake and the only people who will contact you are scammers.

4

Poor Customer Support

Users express dissatisfaction with the app's customer service, citing unresponsiveness and unresolved issues. This affects about 15% of users, who feel neglected and unsupported when facing technical problems.

Customer service does not respond, and I have had no help with my issues.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Christian Connection
Christian Connection is praised for its user-friendly interface and thoughtful features, but users often criticize the high subscription costs and limited communication options without a paid membership. Many appreciate the genuine Christian community, though some express concerns about inactive profiles and limited local matches.

#2 RUNNER UP

Upward: Christian Dating App
Upward receives mixed feedback, with users appreciating its faith-based focus and free messaging options. However, many criticize the app for its ineffective filters, high subscription costs, and issues with long-distance matches. Some users report positive experiences, finding meaningful connections, while others are frustrated by technical glitches and fake profiles.

#3 Straggler

Christian Mingle
Christian Mingle is often criticized for its high costs and limited functionality without a subscription. Users report issues with fake profiles and technical glitches, but some appreciate the platform's large user base and potential for finding serious relationships. The app's focus on Christian values is a positive aspect for many, despite the challenges.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Christian Connection
#1 Users Choice
Christian Connection is praised for its user-friendly interface and thoughtful features, but users often criticize the high subscription costs and limited communication options without a paid membership. Many appreciate the genuine Christian community, though some express concerns about inactive profiles and limited local matches.
Upward: Christian Dating App
#2 Runner-up
Upward receives mixed feedback, with users appreciating its faith-based focus and free messaging options. However, many criticize the app for its ineffective filters, high subscription costs, and issues with long-distance matches. Some users report positive experiences, finding meaningful connections, while others are frustrated by technical glitches and fake profiles.
Christian Mingle
#3 Straggler
Christian Mingle is often criticized for its high costs and limited functionality without a subscription. Users report issues with fake profiles and technical glitches, but some appreciate the platform's large user base and potential for finding serious relationships. The app's focus on Christian values is a positive aspect for many, despite the challenges.

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Nuggets

Major Highlights of the Week

Distance Mismatch
Users frequently encounter profiles far outside their set distance preferences, leading to frustration and questioning the app's functionality. This issue undermines the app's promise of connecting users with local matches, which is crucial for fostering genuine relationships.
I set my distance to 40 miles, but I'm only shown profiles 200 miles away.
Fake Profiles
There is a significant concern about the prevalence of fake profiles and bots, which diminishes trust in the platform and its ability to facilitate real connections. This issue is exacerbated by the perception that the app uses these profiles to entice users into purchasing subscriptions.
Most profiles seem fake, and I suspect bots are used to make me buy a subscription.
Customer Support Issues
Users report a lack of response from customer support, which leaves them feeling neglected and frustrated, especially when dealing with technical issues or account problems. This lack of support can severely impact user retention and satisfaction.
I contacted support multiple times about my login issue, but never received a response.
Subscription Confusion
The app's subscription model is perceived as misleading, with users feeling tricked into paying for features that do not deliver the expected value. This confusion can lead to dissatisfaction and a sense of being scammed.
App Glitches
Frequent app crashes and glitches disrupt the user experience, making it difficult for users to engage with the platform effectively. These technical issues can deter users from continuing to use the app.
The app keeps crashing and won't let me log in, making it unusable.
High Costs
The app is criticized for its high subscription costs, which are seen as prohibitive and not justified by the features offered. This perception of being overpriced can drive users to seek alternative dating platforms.
The app charges $20 a week just to see who likes you, which is too expensive.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Distance Mismatch
Users frequently encounter profiles far outside their set distance preferences, leading to frustration and questioning the app's functionality. This issue undermines the app's promise of connecting users with local matches, which is crucial for fostering genuine relationships.
Fake Profiles
There is a significant concern about the prevalence of fake profiles and bots, which diminishes trust in the platform and its ability to facilitate real connections. This issue is exacerbated by the perception that the app uses these profiles to entice users into purchasing subscriptions.
Customer Support Issues
Users report a lack of response from customer support, which leaves them feeling neglected and frustrated, especially when dealing with technical issues or account problems. This lack of support can severely impact user retention and satisfaction.
Subscription Confusion
The app's subscription model is perceived as misleading, with users feeling tricked into paying for features that do not deliver the expected value. This confusion can lead to dissatisfaction and a sense of being scammed.
App Glitches
Frequent app crashes and glitches disrupt the user experience, making it difficult for users to engage with the platform effectively. These technical issues can deter users from continuing to use the app.
High Costs
The app is criticized for its high subscription costs, which are seen as prohibitive and not justified by the features offered. This perception of being overpriced can drive users to seek alternative dating platforms.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is overpriced and the distance preferences don't work. I set my distance to 40 miles, but I keep getting matches from 100 miles or more away. It's frustrating and feels like a trash business model.
Aryan blodd 1488
Week of May 27th, 2025
The app is full of fake profiles and bots. They hide your matches behind a paywall, and customer service is horrible. It's one of the worst dating apps, and they charge way too much for what you receive.
MWMota
Week of May 27th, 2025
The distance feature is broken. I set my preferences to 30 miles, but almost all my matches are 125 or more miles away. Long-distance relationships are almost impossible to pull off.
Mizzz74
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is overpriced and the distance preferences don't work. I set my distance to 40 miles, but I keep getting matches from 100 miles or more away. It's frustrating and feels like a trash business model.
Candice Wu
App Store
The app is full of fake profiles and bots. They hide your matches behind a paywall, and customer service is horrible. It's one of the worst dating apps, and they charge way too much for what you receive.
Kelly Williams
Google Play
The distance feature is broken. I set my preferences to 30 miles, but almost all my matches are 125 or more miles away. Long-distance relationships are almost impossible to pull off.
Koray Okumus
Google Play

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