1v1Me - Esports Staking

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of 1v1Me - Esports Staking's key feedback

Withdrawal Issues

A significant number of users, approximately 20%, report difficulties withdrawing their winnings, with complaints about lengthy verification processes and unresponsive customer support. This issue is causing frustration and distrust among users.

I can't withdraw my winnings, and support is unresponsive.

App Glitches

Around 25% of users experience frequent app glitches, including freezing, lagging, and incorrect player selections, which disrupts their betting experience and leads to missed opportunities.

The app constantly freezes and glitches, making it hard to place bets.

Customer Support Problems

Approximately 15% of users express dissatisfaction with customer support, citing slow response times and unhelpful interactions, which exacerbates their frustration with other app issues.

Customer support is unhelpful and takes too long to respond.

Perceived Game Rigging

About 10% of users suspect that games are rigged or manipulated, with claims of players intentionally losing and the app not addressing these concerns, leading to a loss of trust.

It feels like the games are rigged, and the app doesn't do anything about it.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

1v1Me - Esports Staking

ParlayPlay receives high praise for its user-friendly interface, fast payouts, and excellent customer service. Users appreciate the variety of sports and betting options, as well as the frequent promotions and bonuses that enhance the betting experience.

#2 RUNNER UP

1v1Me - Esports Staking

1v1Me has a mixed reception, with users enjoying the unique esports staking experience and the vibrant community. However, there are significant concerns about account bans, changing odds, and issues with withdrawals, leading to accusations of unfair practices and scams.

#3 Straggler

Players' Lounge

Players' Lounge is generally well-received for its concept of playing video games for money, with users appreciating the competitive environment. However, some users report issues with cheating and account management, which can detract from the overall experience.

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Nuggets

Major Highlights of the Week

Withdrawal Issues

Users face significant challenges withdrawing their winnings, with reports of funds being stuck and accounts being deactivated upon withdrawal requests. This creates a perception of the app being unreliable and potentially fraudulent.

I won $155 and requested a withdrawal, but I still couldn't get my money.

Account Verification Problems

The app's account verification process is problematic, with users unable to verify their identity or phone number, leading to account access issues. This hinders user engagement and trust in the platform.

I can't verify my phone number, and it's been like this for months.

Customer Support Deficiencies

Customer support is often unresponsive or unhelpful, leaving users frustrated and without resolution to their issues. This negatively impacts user satisfaction and retention.

Support is a complete joke; they refuse to help with my ID verification issue.

Perceived Game Rigging

There are allegations of rigged matches and games, with users feeling that outcomes are manipulated to favor the house. This damages the app's credibility and user trust.

They have rigged matches and don't refund unless they want to.

App Performance Issues

The app frequently experiences glitches, crashes, and slow performance, making it difficult for users to place bets or navigate the interface. This leads to a poor user experience and potential loss of users.

The app is extremely slow and clunky, making it hard to use.

Limited Game Variety

Users express a desire for more game options beyond the current offerings, such as UFC or MLB, to enhance their betting experience. Expanding the game selection could increase user engagement and satisfaction.

I wish y’all would bring back the main chat and add more games like UFC or MLB.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Withdrawal Issues

Account Verification Problems

Customer Support Deficiencies

Customer support is often unresponsive or unhelpful, leaving users frustrated and without resolution to their issues. This negatively impacts user satisfaction and retention.

Perceived Game Rigging

There are allegations of rigged matches and games, with users feeling that outcomes are manipulated to favor the house. This damages the app's credibility and user trust.

App Performance Issues

Limited Game Variety

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great even if you don’t want to bet money you can just watch the games for free! Highly recommended.

Lincoil

Week of May 27th, 2025

Love the app, just wish y’all would bring back the main chat instead of just the stake chat. Would also be cool to be able to stake on more games than the 5 current ones, like maybe UFC or MLB or something like that. Besides that, my experience with the app is 10/10.

Deputydookie69

Week of May 27th, 2025

I’ve had money stuck on this app for 4 months now I can’t take it off and support doesn’t work it keep telling me to submit my id then when I do it say can’t verify wait 24 hours everytime please fix this I text y’all ig & twitter no response back and sent numerous emails.

den otw

Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is great even if you don’t want to bet money you can just watch the games for free! Highly recommended.

Candice Wu

App Store

Kelly Williams

Google Play

Koray Okumus

Google Play

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User Experience Report

Report Date

1v1Me - Esports Staking

Top Insights This Week

Withdrawal Issues

App Glitches

Customer Support Problems

Perceived Game Rigging

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts