1v1Me - Esports Staking

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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1v1Me - Esports Staking

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of 1v1Me - Esports Staking's key feedback

1

Withdrawal Issues

A significant number of users, approximately 15%, report difficulties in withdrawing their winnings, with delays and unresponsive customer support being common complaints. This issue creates frustration and distrust among users who expect seamless transactions.

I won a bet and have been unable to withdraw the funds for 5 days at this point with no resolve in sight.

2

System Changes

Around 10% of users are dissatisfied with recent changes to the app's staking system, which they feel have made it harder to win and less enjoyable. These changes have led to a perception that the app is becoming more profit-driven at the expense of user experience.

This app used to be really good, but now they completely changed everything, and everyone in the chat hates this complete change up.

3

Account Bans

Approximately 8% of users have experienced account bans without clear explanations, leading to frustration and a sense of unfair treatment. This issue is compounded by slow or unhelpful customer support responses.

I put $1 and earned less then I put some more on another bet and got banned.

4

Technical Glitches

About 7% of users report technical issues such as app glitches and login problems, which prevent them from accessing the app or using it effectively. These technical difficulties hinder the overall user experience and can deter continued use.

I just deleted the app and then reinstalled it because it was glitching & now it’s not letting me sign in / log into 1v1Me.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

1v1Me - Esports Staking
1v1Me receives mixed feedback with users praising its fun and easy-to-use interface, quick transactions, and vibrant community. However, there are significant complaints about account bans, payout issues, and changes to the staking system that users feel are unfair.

#2 RUNNER UP

Players' Lounge
Players' Lounge is generally well-received for its user-friendly interface and the excitement it brings to gaming. Users appreciate the quick payouts and the ability to bet on popular games, although some users report issues with account access and customer support.

#3 Straggler

GamerSaloon
GamerSaloon is praised for its concept and the ability to earn money through gaming, with users enjoying the competitive environment. However, there are complaints about account access issues, poor customer support, and a lack of game variety.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
1v1Me - Esports Staking
#1 Users Choice
1v1Me receives mixed feedback with users praising its fun and easy-to-use interface, quick transactions, and vibrant community. However, there are significant complaints about account bans, payout issues, and changes to the staking system that users feel are unfair.
Players' Lounge
#2 Runner-up
Players' Lounge is generally well-received for its user-friendly interface and the excitement it brings to gaming. Users appreciate the quick payouts and the ability to bet on popular games, although some users report issues with account access and customer support.
GamerSaloon
#3 Straggler
GamerSaloon is praised for its concept and the ability to earn money through gaming, with users enjoying the competitive environment. However, there are complaints about account access issues, poor customer support, and a lack of game variety.

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Nuggets

Major Highlights of the Week

Refund Issues
Users are not receiving promised refunds after match changes, leading to frustration and distrust in the platform's financial processes.
I was supposed to get refunded for my stake due to a map change, but I never received it.
Withdrawal Delays
There are significant delays in processing withdrawals, with some users waiting over five days without resolution, causing dissatisfaction with the app's financial reliability.
I won a bet and have been unable to withdraw the funds for 5 days with no resolution in sight.
Account Bans
Users report being banned without clear reasons, often after winning bets, which raises concerns about the fairness and transparency of account management.
I put $1 and earned less, then put more on another bet and got banned.
Stake Changes
Recent changes to stake multipliers and betting options have upset users, who feel the new system is less favorable and suspect it aims to increase losses.
They changed their system to 1.2x-2.5x from 3x-9x, and it feels like they're getting greedy.
Customer Support
Customer support is perceived as unresponsive and unhelpful, with users experiencing long wait times and inadequate resolutions to their issues.
Support isn’t helping and it’s been longer than 5 business days.
Login Problems
Users face difficulties logging in due to account duplication or app glitches, preventing them from accessing the platform and participating in activities.
I made a duplicate account and now my login is blocked, and support can't help me create a new one.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Refund Issues
Users are not receiving promised refunds after match changes, leading to frustration and distrust in the platform's financial processes.
Withdrawal Delays
There are significant delays in processing withdrawals, with some users waiting over five days without resolution, causing dissatisfaction with the app's financial reliability.
Account Bans
Users report being banned without clear reasons, often after winning bets, which raises concerns about the fairness and transparency of account management.
Stake Changes
Recent changes to stake multipliers and betting options have upset users, who feel the new system is less favorable and suspect it aims to increase losses.
Customer Support
Customer support is perceived as unresponsive and unhelpful, with users experiencing long wait times and inadequate resolutions to their issues.
Login Problems
Users face difficulties logging in due to account duplication or app glitches, preventing them from accessing the platform and participating in activities.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is super easy to use, everything is legit, and I can place wagers without worrying about scams or delays. The best part is how smooth the betting process is; deposits, payouts, and tracking bets are all fast and reliable.
Lafser
I was supposed to get refunded for my stake due to a change in the maps, but I never got it. This has been frustrating as the app promised a refund but failed to deliver.
Cjsowavvy
The app used to be really good, but now they completely changed everything. Everyone in the chat hates this complete change-up, and it seems like the creators are trying to dry your pockets.
isjsjcnd

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is super easy to use, everything is legit, and I can place wagers without worrying about scams or delays. The best part is how smooth the betting process is; deposits, payouts, and tracking bets are all fast and reliable.
Candice Wu
App Store
I was supposed to get refunded for my stake due to a change in the maps, but I never got it. This has been frustrating as the app promised a refund but failed to deliver.
Kelly Williams
Google Play
The app used to be really good, but now they completely changed everything. Everyone in the chat hates this complete change-up, and it seems like the creators are trying to dry your pockets.
Koray Okumus
Google Play

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