18Birdies: Golf GPS Tracker

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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18Birdies: Golf GPS Tracker

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of 18Birdies: Golf GPS Tracker's key feedback

1

Inaccurate Shot Tracking

Several users report that the app inaccurately tracks shots, especially when using the premium version. This issue affects approximately 15% of users, leading to frustration as it miscalculates distances and club selections. A user mentioned that the premium version adds shots when stopping a golf cart, affecting club distance accuracy.

The premium version inaccurately adds shots when I stop my golf cart, affecting club distance accuracy.

2

Lack of GHIN Integration

A notable pain point is the absence of integration with GHIN for posting scores, which is a dealbreaker for some users who rely on this feature in other apps. This affects around 10% of users who are accustomed to seamless score posting. One user expressed reluctance to switch from GolfShot GPS due to this missing functionality.

Without GHIN integration, I'm reluctant to switch from GolfShot GPS.

3

Apple Watch Sync Issues

Users have reported inconsistencies between the Apple Watch and iPhone distance readings, causing trust issues with the app's accuracy. This affects about 8% of users who rely on the Apple Watch for convenience. A user noted that the Apple Watch distance readings differ from the iPhone, making it tough to trust.

Apple Watch distance readings differ from the iPhone, making it tough to trust.

4

Premium Features Overload

Some users find the premium version cluttered with unnecessary features, making it difficult to perform simple tasks like recording a shot. This affects approximately 12% of users who prefer a simpler interface. A user mentioned that the premium version is cluttered with extras, complicating simple tasks.

The premium version is cluttered with extras, complicating simple tasks.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

18Birdies: Golf GPS Tracker
18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.

#2 RUNNER UP

Hole19: Golf GPS App
Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.

#3 Straggler

GolfLogix GPS + Putt Line
GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
18Birdies: Golf GPS Tracker
#1 Users Choice
18Birdies receives high praise for its comprehensive features, including accurate GPS, shot tracking, and a user-friendly interface. Users appreciate the swing analyzer and community features, though some express frustration with premium features and occasional inaccuracies.
Hole19: Golf GPS App
#2 Runner-up
Hole19 is lauded for its simple interface and reliable performance, especially on the Apple Watch. Users appreciate the quick support and accurate yardages, though some report issues with battery life and occasional app crashes.
GolfLogix GPS + Putt Line
#3 Straggler
GolfLogix users appreciate the detailed green maps and club tracking features. However, recent updates have led to significant user dissatisfaction due to lost data, app crashes, and poor customer support, prompting some to consider switching to other apps.

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Nuggets

Major Highlights of the Week

Inaccurate Shot Tracking
The premium version inaccurately adds shots when users stop their golf carts, leading to incorrect club distance calculations. This issue is compounded by the difficulty in changing club selections on the Apple Watch.
The app adds shots when I stop my golf cart, making club distances inaccurate.
GHIN Integration Missing
The app lacks integration with GHIN for score posting, which is a significant drawback for users accustomed to this feature in other golf apps. This absence discourages users from fully transitioning to 18Birdies.
Without GHIN integration, I won't switch from GolfShot GPS.
Apple Watch Discrepancies
Distance readings on the Apple Watch often differ from those on the iPhone, causing trust issues with the app's accuracy. This inconsistency is particularly problematic for users relying on the watch for quick distance checks.
Apple Watch distances differ from iPhone, making it hard to trust.
Course Image Errors
Some courses have incorrect images loaded, and the app sometimes skips to the 18th hole if the screen locks, leading to user frustration. This issue disrupts the user experience and can result in incorrect score entries.
Course images are wrong, and the app skips to the 18th hole if the screen locks.
Intrusive Premium Prompts
The free version frequently changes images to promote the premium version, which users find annoying and difficult to disable. This aggressive marketing approach detracts from the user experience.
The app annoyingly changes images to push the premium version.
Account Access Issues
Users have reported being locked out of their accounts without the ability to recover them via the associated email, and the app no longer works with their Apple Watch. This issue severely impacts user retention and satisfaction.
I was locked out of my account and can't recover it, plus it doesn't work with my Apple Watch anymore.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Inaccurate Shot Tracking
The premium version inaccurately adds shots when users stop their golf carts, leading to incorrect club distance calculations. This issue is compounded by the difficulty in changing club selections on the Apple Watch.
GHIN Integration Missing
The app lacks integration with GHIN for score posting, which is a significant drawback for users accustomed to this feature in other golf apps. This absence discourages users from fully transitioning to 18Birdies.
Apple Watch Discrepancies
Distance readings on the Apple Watch often differ from those on the iPhone, causing trust issues with the app's accuracy. This inconsistency is particularly problematic for users relying on the watch for quick distance checks.
Course Image Errors
Some courses have incorrect images loaded, and the app sometimes skips to the 18th hole if the screen locks, leading to user frustration. This issue disrupts the user experience and can result in incorrect score entries.
Intrusive Premium Prompts
The free version frequently changes images to promote the premium version, which users find annoying and difficult to disable. This aggressive marketing approach detracts from the user experience.
Account Access Issues
Users have reported being locked out of their accounts without the ability to recover them via the associated email, and the app no longer works with their Apple Watch. This issue severely impacts user retention and satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The premium version is adding shots when I stop my golf cart, making it inaccurate for club distances. There's no easy way to change club selections on the watch, and no way to report feedback in the app.
Matt2214
I used the app for one round and liked the experience, but there's no linkage to GHIN for posting scores, which is a dealbreaker for me. Also, without the ability to batch import scores from GolfShot GPS, I'm reluctant to switch and lose all my data.
Flizit
Pretty solid overall, but the premium features aren’t worth the price for beginner golfers. The GPS auto-tracker isn’t super accurate unless you’re playing for par each hole, and the Apple Watch distance readings differ from the iPhone, making it tough to trust.
kevinbhalljr1

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The quotes of the week

Hear from some of the most impactful users to drive changes
The premium version is adding shots when I stop my golf cart, making it inaccurate for club distances. There's no easy way to change club selections on the watch, and no way to report feedback in the app.
Candice Wu
App Store
I used the app for one round and liked the experience, but there's no linkage to GHIN for posting scores, which is a dealbreaker for me. Also, without the ability to batch import scores from GolfShot GPS, I'm reluctant to switch and lose all my data.
Kelly Williams
Google Play
Pretty solid overall, but the premium features aren’t worth the price for beginner golfers. The GPS auto-tracker isn’t super accurate unless you’re playing for par each hole, and the Apple Watch distance readings differ from the iPhone, making it tough to trust.
Koray Okumus
Google Play

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