18Birdies: Golf GPS Tracker

User Experience Report

Week of May 27th, 2025

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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18Birdies: Golf GPS Tracker

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of 18Birdies: Golf GPS Tracker's key feedback

1

Subscription Issues

A significant number of users, approximately 10%, report issues with unexpected charges and difficulties in managing subscriptions, leading to frustration and a sense of being scammed. Users express dissatisfaction with the app's subscription model, which they find predatory and difficult to cancel.

I was charged $108 without my consent and can't get a refund.

2

Complex Score Input

Around 8% of users find the process of inputting scores cumbersome and overly complicated, requiring multiple steps that detract from the app's usability during live play. This complexity is a major pain point, especially for those who prefer a streamlined experience.

Entering scores now requires too many steps, making the app unusable during play.

3

Watch Connectivity Problems

Approximately 7% of users experience issues with connecting the app to their smartwatches, particularly Samsung and Fitbit devices, which limits the app's functionality and frustrates users who rely on wearable tech for convenience.

The app won't connect to my Samsung watch, making it useless for me.

4

Persistent Pop-up Ads

About 5% of users are annoyed by frequent pop-up ads and upselling for the premium version, which disrupts the user experience and makes the app feel intrusive, especially during gameplay.

I'm constantly badgered by pop-ups to buy the premium version, which is very annoying.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

18Birdies: Golf GPS Tracker
18Birdies receives praise for its comprehensive features, including accurate GPS tracking, a user-friendly interface, and a vibrant golf community. However, some users express frustration with persistent pop-ups for premium upgrades and occasional technical glitches, such as issues with Apple Watch integration and course mapping inaccuracies.

#2 RUNNER UP

Golfshot: Golf GPS + Caddie
Golfshot is appreciated for its reliable GPS accuracy and extensive course database, making it a favorite among golfers. Users commend its customer service and the app's ability to track detailed stats, although some Android users report issues with app stability and battery consumption.

#3 Straggler

Hole19: Golf GPS App
Hole19 is favored for its ease of use and accurate distance measurements, with many users finding it a valuable tool on the course. While the app is generally well-received, some users experience difficulties with smartwatch compatibility and occasional app crashes, impacting the overall experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
18Birdies: Golf GPS Tracker
#1 Users Choice
18Birdies receives praise for its comprehensive features, including accurate GPS tracking, a user-friendly interface, and a vibrant golf community. However, some users express frustration with persistent pop-ups for premium upgrades and occasional technical glitches, such as issues with Apple Watch integration and course mapping inaccuracies.
Golfshot: Golf GPS + Caddie
#2 Runner-up
Golfshot is appreciated for its reliable GPS accuracy and extensive course database, making it a favorite among golfers. Users commend its customer service and the app's ability to track detailed stats, although some Android users report issues with app stability and battery consumption.
Hole19: Golf GPS App
#3 Straggler
Hole19 is favored for its ease of use and accurate distance measurements, with many users finding it a valuable tool on the course. While the app is generally well-received, some users experience difficulties with smartwatch compatibility and occasional app crashes, impacting the overall experience.

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Nuggets

Major Highlights of the Week

Subscription Confusion
Users are experiencing unexpected charges after deleting their accounts or during free trials, leading to frustration and claims of fraudulent practices. This issue highlights a need for clearer communication and management of subscription processes to prevent negative user experiences.
I deleted my account over a year ago, but they won't stop charging me.
Complex Score Input
The recent update has made score input cumbersome, requiring multiple steps to enter scores, which detracts from the user experience. Simplifying the score entry process could enhance usability and satisfaction.
It used to be one click to input a score, now it's multiple clicks.
Watch Connectivity Issues
Users report difficulties connecting the app to their smartwatches, particularly Samsung and Fitbit, which limits the app's functionality and user satisfaction. Improving smartwatch integration could enhance the app's appeal and usability.
Every time I try to connect my watch, it just takes me back to the app store.
Inaccurate GPS Data
Some users have encountered inaccurate GPS readings, affecting their gameplay and trust in the app's reliability. Addressing GPS accuracy issues is crucial for maintaining user confidence in the app's core functionality.
The app told me I was 180 out, but I ended up 15 yards short.
Persistent Pop-up Ads
Frequent pop-up ads for the premium version disrupt the user experience, causing annoyance and detracting from the app's usability. Reducing the frequency of these ads could improve user satisfaction and retention.
I'm trying to play golf, not get badgered by pop-ups for the premium version.
Limited Device Compatibility
The app's functionality is limited on certain devices, such as older Apple Watch models, which restricts user access to features. Expanding compatibility could broaden the app's user base and improve overall satisfaction.
Doesn't work on Apple Watch Series 1 unfortunately.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Subscription Confusion
Users are experiencing unexpected charges after deleting their accounts or during free trials, leading to frustration and claims of fraudulent practices. This issue highlights a need for clearer communication and management of subscription processes to prevent negative user experiences.
Complex Score Input
The recent update has made score input cumbersome, requiring multiple steps to enter scores, which detracts from the user experience. Simplifying the score entry process could enhance usability and satisfaction.
Watch Connectivity Issues
Users report difficulties connecting the app to their smartwatches, particularly Samsung and Fitbit, which limits the app's functionality and user satisfaction. Improving smartwatch integration could enhance the app's appeal and usability.
Inaccurate GPS Data
Some users have encountered inaccurate GPS readings, affecting their gameplay and trust in the app's reliability. Addressing GPS accuracy issues is crucial for maintaining user confidence in the app's core functionality.
Persistent Pop-up Ads
Frequent pop-up ads for the premium version disrupt the user experience, causing annoyance and detracting from the app's usability. Reducing the frequency of these ads could improve user satisfaction and retention.
Limited Device Compatibility
The app's functionality is limited on certain devices, such as older Apple Watch models, which restricts user access to features. Expanding compatibility could broaden the app's user base and improve overall satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for tracking scores and seeing shot distances, but recent updates have added more pop-up junk like 'snap a photo' and 'mark the pin position,' which disrupts the experience. Please reduce the clutter or give us a setting to manage it!
Sam22943
Week of May 27th, 2025
I love the app but for the life of me I can’t understand why the distance tracking around the greens was removed. This change has negatively affected my experience on the app and in my game.
Sierra931
Week of May 27th, 2025
I absolutely love this app and use it every time I play, paired with my Apple Watch. The only thing missing is the ability to rotate into landscape mode on my iPad, which would be great for utilizing the map and yardage screen.
Jroll2238
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for tracking scores and seeing shot distances, but recent updates have added more pop-up junk like 'snap a photo' and 'mark the pin position,' which disrupts the experience. Please reduce the clutter or give us a setting to manage it!
Candice Wu
App Store
I love the app but for the life of me I can’t understand why the distance tracking around the greens was removed. This change has negatively affected my experience on the app and in my game.
Kelly Williams
Google Play
I absolutely love this app and use it every time I play, paired with my Apple Watch. The only thing missing is the ability to rotate into landscape mode on my iPad, which would be great for utilizing the map and yardage screen.
Koray Okumus
Google Play

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