AI Meets CX: London

Features
Key features
New
Collect
Surveys
Send surveys and instantly prioritize your results with AI
Understand
AI Tagging & Prioritization
Instant automation of your feedback analysis
Monitor
Competitor Analysis
Benchmark against public competitor feedback
Action
AI Reports
Visualize your feedback in charts and AI summaries
Monitor
Feedback Alerts
Get notified when feedback comes in
Understand
Feedback Search
Search through all your feedback fast
Use-cases
Easily action prioritized insights from your feedback
Stay on top of anomalous increases in feedback activity
Scrape every feedback source for mentions of bugs
Connect and analyze 125+ feedback sources
Build a backlog and send to a project management tool
Send feedback alerts into Slack in real-time

Teams
Teams
Customer experience
Product
Company-wide
Voice of the customer
C-suite
Templates
Benchmarking against your competitor's feedback
Building feedback dashboards to better inform company decisions

Resources
Discover
+125 integrations
Integrations
Connect to feedback sources for complete product oversight.
Slack Integration
Get daily bug reports and insights straight to your Slack.
Blog
Expert guides to help you maximize customer feedback.
About us
We’re building an AI-powered platform to transform how teams use customer feedback.

Customers
Customers
Ruggable uses Anecdote to create urgency around fixing issues and prioritizing feedback for their CX team
Grubhub uses us to inform their product roadmap with feedback insights, looping 100+ staff into weekly emails
Bank Al-Etihad uses Anecdote to fix issues and increase CSAT by 4%

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Anecdote Voice of Customer
Anecdote Connect
Anecdote Agent Assist

Community

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Features

PRIMARY

AI Surveys

AI Tagging & Prioritization

Competitor Analysis

Insights Dashboard

Feedback Alerts

Feedback Search

ADDITIONAL

Easily action AI-generated insights

Stay on top of anomalous increases in feedback activity

Scrape every feedback source for mentions of bugs

Connect to 125+ feedback sources

Build a backlog and send to a project management tool

Send your feedback into Slack in real-time

Solutions

TEAMS

Customer experience

Product

Company-wide

Voice of the customer

C-suite

USE CASES

Benchmarking against your competitor's feedback

Building feedback dashboards to better inform company decisions

Resources

DISCOVER

Integrations

Slack Integration

Blog

About us

Customer stories

Grubhub

Ruggable

Bank al-etihad

Pricing

Community

Events

Book demo

Log in

Events

AI Meets CX: London

Venue TBD

1:00 PM - 3:00 PM

July 16th, 2025

This workshop focuses on utilizing AI to analyze customer feedback effectively.

Register

Agenda

Agenda TBD

Speakers

Smarter Customer Support with AI Agents

Venue TBD

1:00 PM - 3:00 PM

July 16th, 2025

Palo Alto, California, USA

System normal

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